The Front Desk & Administrative Assistant serves as the first point of contact for visitors, clients, and stakeholders, ensuring a professional and welcoming experience. This role is responsible for managing reception operations, handling communications, and providing administrative support across various departments to ensure smooth day-to-day operations.

• Act as the company’s frontliner, greeting and welcoming visitors in a professional and friendly manner.
• Manage incoming calls, redirecting them to the appropriate personnel or department.
• Keep accurate records of visitors, appointments, and other relevant information.
• Maintain a tidy and organized reception area.
• Handle incoming and outgoing mail and packages.
• Provide administrative support to various departments as needed.
• Manage and schedule appointments, meetings, and conference rooms.
• Distribute internal and external communications in a timely manner.
• Assist in organizing and coordinating events or company functions.
• Monitor and maintain office supplies; place orders when necessary.
• Maintain and update contact lists, employee directories, and client databases.
• Assist in data entry, record-keeping, and filing tasks.
• Ensure confidentiality and security of sensitive company information.
• Relay messages and information accurately and promptly.
• Respond to inquiries and provide information in a clear and professional manner.
• Assist in the onboarding process of new employees.
• Maintain a regular posting schedule for the company’s Facebook/social media pages, ensuring content is updated and engaging.
• Perform other related duties as may be assigned from time to time.

• Bachelor’s degree or diploma in Business Administration, Office Management, or related field (preferred but not required).
• Proven experience in reception, administrative, or customer service roles is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational skills with keen attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic social media management.
• Ability to multitask and work under pressure in a fast-paced environment.
• Professional appearance and demeanor.
• Strong sense of responsibility and discretion when handling confidential information.