Intelassist Admin Assistant (ServiceTitan, AI, and Social Media Support)

Admin Assistant (ServiceTitan, AI, and Social Media Support)

Intelassist

Negotiable

RemoteFresh Graduate/StudentDiplomaFull-time

Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

Company Overview

Our client is a growing electrical services provider known for quality work and responsive service across residential and commercial markets. We’re looking for a dependable, tech-savvy Administrative Assistant to work directly with the owner, manage day-to-day tasks, and help drive visibility and engagement through digital platforms.

Role Summary

This is a full-time (35–40 hours/week) remote role ideal for someone who can juggle admin operations, CRM management, and light marketing. You’ll manage the owner’s calendar, communicate with customers (primarily via chat and email), handle ServiceTitan scheduling and setup, and post regular content to platforms like Facebook, Instagram, Nextdoor, Yelp, and Google My Business to drive interest and support lead generation.

Key Responsibilities

Manage and maintain the owner’s calendar and task list
Schedule and coordinate service appointments using ServiceTitan CRM
Assist with onboarding and optimization of ServiceTitan workflows
Communicate with customers via chat, email, and occasionally phone
Use AI tools (e.g., ChatGPT) to draft content and respond to common questions
Post engaging content across Facebook, Instagram, Nextdoor, Yelp, and Google My Business to increase brand visibility and inbound interest
Monitor messages and reviews on these platforms, escalating when needed
Maintain SOPs, digital records, and internal workflows
Coordinate closely with the owner on daily priorities and improvements

Qualifications

4+ years of experience in an administrative or support role
Strong hands-on experience with ServiceTitan (scheduling, setup, workflows)
Skilled in using AI tools for quick research, content creation, and communication
Proficient in social media posting and basic engagement tactics
Excellent written and verbal English skills
Highly organized, proactive, and comfortable working independently
Familiarity with U.S. home services or trades industry is a plus

Tools You’ll Use

ServiceTitan
Facebook, IG, Nextdoor, Yelp, GMB
AI tools (ChatGPT or similar)

Requirements

Please refer to job description.

Office AdministrationTime ManagementCommunication SkillsData EntryCustomer ServiceMicrosoft OfficeOrganization SkillsSchedulingProblem SolvingAttention To Detail