This company has offices in around 190 countries, including the Philippines. They have service centers for different industries like IT Solutions, Sales, BPO especially HR, Finance and Administration and supply chain. They have been in the Industry for over 100 years.

Responsibilities

• Answer customer questions clearly and give helpful support
• Check and release customer orders that are on hold on time
• Review customer accounts and suggest actions for orders or shipments on hold
• Update and maintain customer account records in the system
• Make sure all customer information is complete and correct
• Follow company rules, processes, and procedures
• Prepare month-end reports, AR reconciliation, and journal entries
• Send monthly AR balances to intercompany clients and prepare aging reports
• Meet performance targets such as:
• Reducing past-due accounts
• Meeting cash collection goals
• Achieving call targets

Requirements

• Filipino who can speak and write Spanish and English
• Can work well with people from different cultures and countries
• Knows how to use MS Excel, Word, and PowerPoint
• Open to Senior High School graduates, undergraduates, or college graduates
• Basic knowledge of Oracle or other ERP systems (like SAP or JD Edwards) is a plus
• Experience in Shared Services such as Collections, Accounts Payable, Cash Application, or Accounts Receivable is an advantage

Recruitment Process (Online)

• Resume Screening
• Initial Interview
• Language Interview
• Final / Client Interview
• Job Offer