Job Type: Full-time (40 hours/week)

Salary Range: based on experience, with performance-based bonuses.

Work Schedule: Monday-Friday, core hours 10 AM – 6 PM EST (flexible based on workload)

Locations: Remote — candidates must be in EST

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company

The company is a fast-growing, design-driven startup at the intersection of social commerce and mobile tech. Backed by strong early traction, they empower creators to express their personal style through a visually rich, community-first experience. The team moves fast, values clean design and code, and gives every collaborator a visible impact on product direction.

Role Overview

We're hiring professionals for a tech-enabled platform offering fast, accurate, and legally compliant appraisals across a wide range of asset types—from art and autos to inventory and equipment. We're seeking a proactive Account Manager / Inbound Sales Closer to own client communication, manage inbound leads, and oversee the full project lifecycle from quote to delivery.

This role is ideal for someone who thrives in client-facing, detail-oriented roles and is eager to drive revenue by closing warm leads, coordinating appraisals, and ensuring seamless project execution.

Key Responsibilities

• Client Communications & Inbound Sales (50%)
• Respond to inbound client leads via email, SMS, and phone in real-time
• Use internal AI-enabled tools to follow up with prospects and move them through the funnel
• Manage CRM entries and project tracker for accurate status updates
• Approve and send client invoices through the automated billing system
• Draft and revise Engagement Letters for larger or corporate deals
• Project Management (30%)
• Review client submissions to ensure data is complete and properly synced
• Assign projects to appropriate contractors with set fees and deadlines
• Approve contractor bids and follow up as needed to ensure on-time delivery
• Review and format appraisal reports for professionalism and clarity using Google Docs
• Light rewriting and formatting using templates or AI (e.g., ChatGPT) when needed
• Ensure payment is received before sending final reports to clients
• Administrative & Cross-functional Support (20%)
• Handle general administrative tasks across marketing, operations, and finance
• Support process improvements and documentation for recurring workflows
• Collaborate with leadership on special projects and client onboarding

Must-Have:

• 3+ years of experience in account management, client success, or operations
• Strong written and verbal communication skills (including phone calls)
• Proven track record in inbound or consultative sales
• Ability to work independently and take initiative in a fast-moving environment
• Attention to detail and ability to polish client-facing documents
• Familiarity with following Tech Stack (or similar):
• Attio for CRM;
• Airtable for Project Management;
• Missive for Collaborative e-mail;
• OpenPhone for SMS & Calling;
• GoogleDrive & Docs.

Nice-to-Have:

• Experience working in appraisal, real estate, legal, or B2B services
• Experience formatting reports or deliverables in Google Docs
• Familiarity with AI tools like ChatGPT for text editing
• Startup experience or working with distributed teams

What Success Looks Like

• Increased lead conversion and shorter sales cycle
• Clean, professional reports sent to clients with minimal founder involvement
• Founder fully transitioned out of day-to-day client delivery within 90 days
• Clear documentation of all key workflows and systems

Benefits

Compensation Package

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Work-Life Balance: Flexible hours that support a healthy work-life balance
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world

Our Recruitment Process

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment (Internal/Pearl and External/Client)
5. Client Interview
6. Job Offer
7. Client Onboarding