Customer Service Representative for Quezon City

WHR Global Consulting

C$469[Aylık]
Tesis içi - Quezon City1-3 Yıl TecrübeLise/LiseTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Çalışan Takdiri ve Ödüllendirme

    Komisyon, Performans bonusu, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi

  • Sigorta Sağlık ve Wellness

    Sağlık sigortası

  • Avantajların Avantajları

    Şirket Ekipmanları

  • Profesyönel geliştirme

    Mesleki Eğitim

  • İzin ve İzin

    Hastalık İzni, Tatil İzni

Devamını oku

Description

Job Title: Customer Service Representative (CSR)

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time


Job Summary


We are looking for enthusiastic and customer-focused Customer Service Representatives to join our team in Quezon City. The successful candidate will handle customer inquiries through voice support, provide accurate information, resolve concerns efficiently, and ensure a positive customer experience in line with company standards.


Key Responsibilities

  • Handle inbound and/or outbound customer calls professionally and efficiently
  • Address customer inquiries, concerns, and complaints with accuracy and empathy
  • Provide clear, correct, and timely information regarding products or services
  • Document customer interactions and resolutions in the system accurately
  • Meet or exceed performance metrics such as quality, productivity, and customer satisfaction
  • Adhere to company policies, procedures, and compliance requirements
  • Work collaboratively with team members and support continuous process improvement


General Qualifications


Educational Background

  • At least High School (HS) or Senior High School (SHS) graduate with a minimum of 1 year BPO international voice experience or Completed at least 2 years in college with a minimum of 6 months BPO international voice experience
  • Fresh graduates or candidates with no prior BPO experience are welcome, provided they demonstrate strong English communication skills


Skills & Competencies

  • Strong English communication skills (B2 level)
  • Excellent analytical and problem-solving abilities
  • Strong customer service orientation
  • Effective interpersonal and communication skills
  • Solid analytical thinking with strong attention to detail


Work Requirements


  • Willing to work onsite in Quezon City
  • Amenable to shifting schedules, including night shifts, weekends, and holidays
  • Can start immediately


Preview

Sunshine Defante

HR OfficerWHR Global Consulting

Bugün 0 Kez Yanıtla

Çalışma konumu

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Yayınlandı 09 January 2026

WHR Global Consulting

51-100 Çalışan

İnsan kaynakları

İşe alınan iş ilanını görüntüle

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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