• Handle incoming customer inquiries and provide excellent customer service.
• Resolve customer issues efficiently and effectively while maintaining a positive experience.
• Document customer interactions and feedback in the system accurately.
• Collaborate with team members to enhance service delivery and resolve challenges.
• Participate in training and development programs to improve skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and a willingness to learn.
• Working Conditions: Office environment with the potential for flexible hours.