• Contribute to the attainment of the team’s operating plan to maximize productivity and performance
• Understand how delivery of operations impacts treasury risk resulting in financial impacts
• Ensure all processes are conducted in accordance with DTP requirements and address process gaps when identified
• Maintain product, system and process knowledge
• Ensure all processes conducted are documented in a standard format and maintained in an accessible fashion
• Contribute to the refinement of processes and procedures to improve systems and procedures
• Efficient/ effective relationship throughout Global Treasury team and with Treasury stakeholders
• Deliver quality support service to Global Treasury team
• Ensure receipt and processing of all expected bank files
• Ensure all Treasury payments transmissions processed within expected time frames and facilitate resolution of open issues
• Timely investigation of any failed account statement transmissions and resolution of account balance variances
• Escalate all Connectivity (statements and payments) issues in a timely and effective manner
• Maintain reconciliation of all reported bank account balances
• Ensure daily reporting updates are communicated and published according to defined schedule
• Ensure accurate and timely Treasury reports are provided on an as-needed basis
• Develop deep knowledge of end-to-end Treasury Systems to identify and remedy processing issues and proactively propose solutions to issues
• Provide technical expertise and mentoring to Finance Services Analyst and Specialist
  
  
  
  

• Bachelor's Degree or equivalent combination of education and work experience
  
  
  
  

• 3 years relevant experience
  
  
  
  

• Customer service skills
• Excellent verbal and written business communication skills (English)
• Problem solving and decision making capability
• Good Math and Logic skills
• Effective analytical, planning and time management skills
• Attention to detail
• Stakeholder management
• Adaptability and flexibility in a complex, changing environment
• Can work with minimal supervision
• Advanced proficiency in MS tools
• Intermediate Excel skills including Lookups, conditional formatting, If statements, and Pivot tables
  
  
  
  

• Basic knowledge of economic and accounting principles and practices, the financial markets, banking analysis and reporting of financial data
• Basic Knowledge of Treasury department functions and best practices, services and products
• Knowledge of standard systems components (database, front end and static data) & systems logic
  
  
  
  

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
  
  
  
  

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
  
  
  
  

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
  
  
  
  

Please refer to job description.