• Handle inbound and/or outbound customer calls
• Assist customers with inquiries, concerns, and service-related questions
• Provide accurate information and excellent support at all times
• Document interactions and follow processes accordingly
• Maintain professionalism and a positive attitude during customer interactions

Qualifications:

• High school graduates with 6 months of BPO experience.
• Strong communication skills (verbal and written)
• Willing to work onsite in Ortigas, Pasig
• Amenable to shifting schedules, weekends, and holidays