Job Function: 

Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC). 

Responsibilities:  

• Operate POS Machine and In-House Software 

• Record merchandise return and handle customer inquiry 

• Monitor Inventory of Supplies and Maintenance of Tool 

• Maintain and Upkeep of Customer Service (CS) Area 

Qualifications: 

• Bachelor’s Degree or College level with experience 

Please refer to job description.