Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Deskripsi Pekerjaan
Keuntungan
Penghargaan Karyawan
Komisi, Bonus Kinerja, Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Liburan Berbayar
Asuransi Kesehatan & Kesejahteraan
Asuransi Kematian Akibat Kecelakaan & Cidera, Asuransi Gigi, Asuransi Disabilitas, Asuransi Kesehatan, Organisasi perawatan kesehatan
Pengembangan profesional
Pelatihan Kerja
Waktu Istirahat & Cuti
Cuti sakit, Cuti Liburan
Keterangan
- Respond to customer inquiries via phone, email, and chat.
- Address customer inquiries, resolve complaints, provide product information, and ensure customer satisfaction.
- Provide product information and troubleshoot issues effectively.
- Maintain accurate customer records and update databases.
- Collaborate with team members to enhance customer satisfaction.
- Follow company policies and procedures to ensure compliance.
Persyaratan
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service or call center environments.
- Skills and Competencies: Proficient in customer service practices, call center operations, back office support, and technical troubleshooting.
- Working Conditions: May involve working shifts, including evenings and weekends, in a call center setting.
- Qualities and Traits: Strong communication, problem-solving abilities, attention to detail, and a customer-oriented mindset.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Balas Hari Ini 0 Kali
Lokasi Kerja
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Diposting di 20 July 2025
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Tidak dibiayai
501-1000 Karyawan
BPO & Pusat Panggilan
Lihat perekrutan pekerjaan
Bergabunglah dengan Bossjob
Pengingat Keamanan Bossjob
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