Accenture in the Philippines Customer Service Associate

Customer Service Associate | BPO Experience Needed

Accenture in the Philippines

Negotiable[Bisa Dirundingkan]

Di tempat - Mandaluyong1-3 Tahun KedaluwarsaDiplomaPenuh waktu

Deskripsi Pekerjaan

Keterangan

Role

If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-6PM located at:

Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City
Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Minimum Qualifications

About You: The ideal candidate will have the following skills and experience:

College graduates, undergraduates, SHS, and HS graduates with relevant work experience
With at least 6 months BPO experience
Amenable to work on a shifting schedule
Willing to work onsite in Cubao or Taguig

Persyaratan

Please refer to job description.

Kemampuan berkomunikasiPenyelesaian masalahEmpathyMendengarkan AktifManajemen waktuManajemen Hubungan PelangganResolusi konflikMulti tugasKemampuan BeradaptasiPengetahuan produk