Oversee Daily Store Operations

• Visit multiple stores regularly to check if operations are running smoothly and according to brand standards.
• Support store teams in solving daily issues and improving efficiency.

Support Store Staff

• Coordinate with Store OICs on staffing needs, scheduling, and team performance.
• Help train and guide staff to deliver excellent customer service and uphold the brand’s luxury image.

Maintain Visual Merchandising Standards

• Ensure store displays, mannequins, and overall presentation follow brand guidelines.
• Assist with seasonal updates, promotional setups, and visual improvements.

Liaise with Mall Administration

• Serve as the main point of contact between the stores and mall management.
• Handle mall-related concerns such as maintenance issues, permits, and events.

Monitor Inventory and Stock Levels

• Check if stores have the right stock levels and product availability.
• Coordinate with warehouse or other branches for replenishment or transfers.

Report and Recommend Improvements

• Submit reports after each store visit covering store condition, team feedback, visual execution, and any concerns.
• Suggest practical improvements to enhance store performance and customer experience.

Support Events and Store Openings

• Assist in new store setups, product launches, or in-store events as needed.
• Provide on-site support during high-traffic periods or sales events

• Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field.
• At least 2 years of experience in retail operations or store coordination.
• Previous experience with premium or luxury brands is an advantage.
• Familiarity with golf products and lifestyle is a strong plus.
• Excellent communication and interpersonal skills.
• Strong leadership and coordination abilities.
• Highly organized, with the ability to multitask across multiple store locations.
• Detail-oriented with an eye for visual merchandising and in-store presentation.
• Proficient in MS Office (Excel, Word, PowerPoint); experience in POS or inventory systems is a plus.
• Willingness to travel frequently and conduct regular visits to retail store branches.
• Must be flexible with work hours, including weekends and holidays as needed