• Handle customer inquiries and provide exceptional service through various communication channels.
• Resolve customer issues and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Provide product information and assist customers in navigating our services.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Less than 1 year of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, adaptable, and detail-oriented.
• Working Conditions: May require occasional weekend or evening shifts.