Location: Remote - LATAM

Salary Range: 2300 to 2500 USD/month

Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (EST or PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a growing multi-entity business operating across service-based industries, focused on improving operational efficiency and scalability through systems and automation.

Position Overview:

We are seeking a highly autonomous Zoho Automation Specialist who can independently assess business processes, identify inefficiencies, and design and implement scalable solutions using Zoho tools. This role requires a strong balance of technical execution and communication skills, as you will work directly with internal teams to understand workflows, build solutions, and ensure successful adoption through training and documentation.

Key Responsibilities:

• Analyze existing workflows across multiple business units to identify inefficiencies and automation opportunities.
• Design and implement solutions using Zoho CRM, Zoho Creator, and Zoho Flow.
• Conduct interviews with internal stakeholders to gather requirements and translate them into technical solutions.
• Build, test, and deploy automation systems with a focus on reliability and scalability.
• Create clear, structured documentation for all systems and processes.
• Train non-technical staff on newly implemented workflows and tools.
• Monitor system performance and make improvements based on data and feedback.
• Manage workload independently and deliver high-quality outputs within defined timelines.

Qualifications:

• Proven experience building production-level solutions in Zoho CRM, Zoho Creator, and Zoho Flow.
• Track record of delivering technical projects independently without a dedicated tech lead.
• Strong process-oriented mindset with attention to detail and low error tolerance.
• Excellent written communication skills, particularly for documentation and training materials.
• Ability to translate business needs into technical solutions.
• Experience managing personal workload and meeting self-defined deadlines.
• Comfortable working directly with non-technical stakeholders.

Nice-to-Haves:

• Experience working with healthcare or multi-location service businesses.
• Experience with Zapier.
• Familiarity with operational workflows across multiple entities.
• Experience training teams and driving adoption of new systems.