• Respond to customer inquiries via phone, email, and chat effectively and professionally.
• Provide information about products and services to customers.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry level, no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Friendly attitude with a commitment to providing excellent customer service.
• Responsibilities and Duties: Ability to handle multiple tasks and work under pressure.