Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Equity Incentive Plan, Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Meet performance metrics for response time and satisfaction.
- Stay updated on product knowledge and services.
- Educational Qualifications: Minimum of a Diploma in any field.
- Experience Level: Open to Fresh Graduates and Students.
- Skills and Competencies: Proficient in the English language, call center experience preferred, strong customer service skills, effective scheduling, and problem-solving abilities.
- Working Conditions: Office environment, fast-paced, with potential for shift work.
- Qualities and Traits: Must be a team player, adaptable, empathetic, and possess excellent communication skills.
kelvin ostan
HR OfficerMiranda HR
Active within three days
Working Location
0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines
Posted on 20 August 2025
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