Role Responsibilities:

1. Transaction Posting and Reconciliation

• Prepare accurate and timely posting of transactions with franchisees and from aggregators such as Grab and FoodPanda.
• Reconcile receivable accounts with franchisees and receivables from aggregators to ensure all payments and deductions are properly accounted for.
• Investigate and resolve discrepancies in aggregator statements, working closely with the relevant teams and partners.

2.    Franchisee Collections Management

• Monitor and manage collections from franchisees for their purchases of inventory, royalty payments, logistics services, and other fees
• Ensure timely issuance of invoices and statements to franchisees, following up on overdue payments as needed.
• Address franchisee inquiries regarding their accounts and provide resolution for any disputes.

3.   Bank Reconciliation and Cash Application

• Reconcile bank transactions related to payments from aggregators and franchisees, ensuring accurate allocation to the appropriate accounts.
• Verify that all incoming payments within the scope are posted and matched with invoices in the accounting system.

4.  Reporting and Analysis

• Prepare regular aging reports for accounts receivable and escalate significant past-due accounts.
• Generate reconciliation and performance reports for management, highlighting key trends and areas for improvement.
• Support month-end and year-end closing activities related to accounts receivable.

5.  General Accounting Support

• Assist in maintaining accurate financial records and supporting documents for audits and internal reviews.
• Collaborate with the general accounting team on broader financial and operational initiatives.
• Identify and recommend process improvements to enhance efficiency and accuracy in accounts receivable operations.

6. Team Leadership and Coordination

• Supervise and mentor the accounts receivable staff to ensure tasks are completed efficiently and accurately.
• Coordinate with cross-functional teams such as sales, operations, and accounting to resolve issues and streamline processes.

• Education: Bachelor’s degree in Accounting or Finance.
• Experience Level: 3-5 years of relevant accounting experience.
• Skills: Proficient in Accounts Receivable and Payable, reconciliations, financial management, and accounting software.
• Responsibilities: Manage financial records, prepare reports, conduct reconciliations, and ensure accurate billing.
• Working Conditions: Office-based, standard working hours.
• Qualities: Detail-oriented, analytical, excellent communication, and problem-solving skills.